FAQ
Which cryptocurrencies are accepted?
Crypto Shirts+ accepts cryptocurrency payment methods such as Bitcoin Cash (recommended with lowest fees), Bitcoin, Ethereum, and Dogecoin. We also accept Apple Pay, Google Pay, Shop Pay, Meta Pay, and other legacy payment methods like Visa, Mastercard, and American Express.
How do I pay for my shirt using Bitcoin or other cryptos?
After you have added any items you want to buy to your shopping card, go to checkout, fill out the details, and when you get to the payments screen, select Coinbase commerce. We also explained in more detail here with a helpful video.
When will my order arrive?
Usually, it takes 3–5 days to fulfill an order, then it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA shipping: 3–4 business days
● Europe shipping: 5–7 business days
● Australia shipping: 7–14 business days
● Japan shipping: 4–8 business days
● International shipping: 10–20 business days
Where will my order ship from?
Most of our crypto apparel is shipped from the United States however, we do work with on-demand order fulfillment companies with facilities worldwide.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please contact us.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please contact us within a week about the damaged product, your order number, and any other details you may have about your order. We may ask you for a photo of the damaged product, so have a photo available. We’ll get back to you with a resolution as quickly as possible.
What’s your return policy?
We don’t offer returns and exchanges at this time, but if there’s something wrong with your order, please contact us.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges.
Can I switch your crypto design to another type of shirt or hoodie?
Yes of course! If you see a design you like but not in your style of clothing, please contact us and ask us to switch a design for a t-shirt over to a hoodie, etc. We are open to adding new merchandise if people want it.
Do you offer customized shirts?
Yes we do. We will work with you if you want a customized shirt featuring your NFT art, your crypto project, company merch, blockchain game, etc. Read this to get started.
How are your shirts and other garments made?
We manage the entire process to provide you with a seamless experience. We do all our own original designs and then use expensive direct-to-garment printing machines to produce high quality apparel ready to ship. We made a short video showing the process here.
How can I learn more about you?
You can start reading about us or go on over to our blog, Twitter, Instagram, or YouTube for more.