Refund policy

Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have an issue, you can contact us through our Contact page or use the following: Email: | Voice: ‪(202) 350-0527‬

Exceptions / non-returnable items
If your item is not defective, not damaged, and you received the correct item, we don't facilitate returns or exchanges at this time.  We also cannot accept returns or exchanges on sale items or gift cards.

Additional questions
If you have additional questions please see our frequently asked questions page for more details.